A health insurance policy protects you from surging medical costs when an illness strikes. It’s a contract between the policyholder and the insurance company upheld by the policyholder’s annual premium. We, at Sree Saran Medical Center Pvt Ltd, go every bit of the extra mile to ensure that this process is as smooth as possible for you and your family.
The patient visits the TPA Help Desk on the ground floor (Room No 2) to submit a copy of the Insurance TPA ID card, Patient identity proof, proposer KYC documents (Pan, Aadhaar card) all the investigation reports and the consultation report which is relevant to the present hospitalisation. The pre-authorisation form has to then be filled by the patient and their treating doctor and mailed to the respective TPA/Insurance.
Once the pre-authorisation form is received by the TPA/Insurance, the case will be processed within 4-6 hours and the initial authorisation letter (approved or rejected) will be emailed back to the hospital by the respective TPA/Insurance.
For planned hospitalisation, the pre-authorisation form has to be submitted 72 hours prior to the hospitalisation.
For emergency cases, the pre-authorisation form has to be submitted to the TPA desk within 6 hours of admission.
Previous surgical / medical treatment report
The policyholder will be liable to pay the difference between the non-medical charges, co-payment clause, and ailment sublimit and the eligible amount. We will inform the patient of the eligible amount and recover the balance amount directly from the policyholder.
For further details & queries
Contact
Mobile : +8056400999 (Whatsapp)
Email : insurance@ssmchospital.com
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